6114 FRANCIS AVE, CLEVELAND, OH 44127         Phone: 216.220.1902

Get HELP

Need Housing Assistance? We Can Help!

COORDINATED INTAKE  (216) 674-6700

HOW DOES THE HAVEN HOME FIT WITHIN THE LOCAL HOMELESS SHELTER NETWORK?

The Haven Home provides emergency overflow shelter to  ​families experiencing homelessness and awaiting beds at local family shelters.

How do I access Shelter services?

Families in need of shelter should call Coordinated Intake at 216-674-6700.  Leave a message and your call will be returned the same day. 

HOW MAY I OBTAIN SHELTER ON A WEEKEND?

Families seeking shelter outside of normal business hours should contact United Way’s 2-1-1 First Call for Help line.

WHAT HAPPENS AT COORDINATED INTAKE?

FrontLine Service and its partner agencies will work with you to identify personal and community resources which may prevent homelessness. Shelter beds are available 365 days a year, 7 days a week.

WHAT IS THE AGE REQUIREMENT AT THE HAVEN HOME?

Children must be 18 years of age or under.

DOES THE HAVEN HOME ACCEPT WALK-IN'S?

Families are referred through Coordinated Intake located in the Bishop Cosgrove building and operated by FrontLine Services. We cannot accept walk-in clients at this time.

How long will I be at the shelter?

The Family Overflow Shelter exists to provide temporary emergency shelter until a bed opens up at a family shelter. The length of time at The Haven Home is dependent upon many factors, including the number of families in shelter, housing availability and placements