The Haven Home was established as the family overflow shelter in 2017 to serve homeless women and their children in Cuyahoga County. The family overflow shelter existed to provide temporary emergency shelter until a bed became available at a family shelter.
The Haven Home opened under a service model that provided shelter from 6 p.m. until 7 a.m. the following morning on weekdays and all day on weekends and federally recognized holidays.
The onset of COVID-19 caused closures of the public libraries, recreation centers, and other locations where the families typically spent their time until The Haven Home opened. The family overflow shelter was a joint effort between the Lutheran Metropolitan Ministry and FrontLine Service.
The Haven Home expanded its hours to a 24-hour service model in August 2019. The expanded service model provided an opportunity for a shared staffing model that included programs such as art therapy, parenting, career coaching, housing, and employment workshops. obtaining and maintaining permanent housing. The Haven Home is a unique service-enriched overflow shelter.
Beginning in 2024, The Haven Home will transition to accepting pregnant and parenting women with children under age 5.